PAIA Manual

Prepared under section 51 of the Promotion of Access to Information Act 2 of 2000. Date: 28 October 2026

  1. Contact details (s51(1)(a)): Drexopoint (Pty) Ltd t/a EFS Digital, reg 2024/273748/07. Head of body / information officer: Marc du Toit, Managing Director, appointed 28 October 2026, registered with the Information Regulator (Information Officer registration number 2026-070499). Deputy: none appointed. Address: 39 Boyle Street, Pierre van Ryneveld, Centurion, 0157. Email: [email protected]. Phone: +27 61 514 4294.
  2. Guide (s10): the Information Regulator's guide on using PAIA is available at inforegulator.org.za.
  3. Records available without request (s52): website content, published policies, marketing material.
  4. Records held under legislation: Companies Act 71 of 2008; Income Tax Act 58 of 1962; Tax Administration Act 28 of 2011; Basic Conditions of Employment Act 75 of 1997 (where applicable); POPIA; ECT Act.
  5. Categories of records: company (CIPC documents, minutes, share register); financial (statements, invoices, bank records); customers (agreements, account data); suppliers; IT and security; marketing.
  6. POPIA processing (s51(1)(c)): purposes, data subject categories (customers, prospects, website visitors, suppliers, customers' contacts as operator), recipients, planned cross-border flows (cloud hosting, s72) and security measures as in our Privacy Policy.
  7. Request procedure: Form 2 (PAIA Regulations 2021) to the information officer. Fees as prescribed in the Regulations (current amounts available on request and from the Information Regulator). We respond within 30 days (s56), extendable once by 30 days (s57).
  8. Grounds for refusal: Chapter 4 of Part 3 (ss62-70), including privacy of third parties, commercial information and confidentiality.
  9. Remedies: complaint to the Information Regulator (s77A) or court (s78).
  10. Availability: on www.efsdigital.co.za and at our address.